Vendor Management with FACtt

Having easy access to all of your telecom data, combined with a monthly exception management routine, gives you better control of your telecom environment.  

The larger and more complex a telecom bill, the greater your dependence on the service provider.  Billing errors, duplication of services, employee abuse and exceptional spending spikes are easily lost in the mire of a large telecom bill.  

But your vendors are not to blame.  The responsibility of auditing these bills and uncovering billing errors lies squarely on the shoulders of the customer.  Without FACtt, that can mean digging through thousands of pages of bills looking for any anomalies, much like looking for a needle in a haystack.

With FACtt's built in exception management routines, you can easily find errors and spending spikes at the billing number or circuit level.

Bill Consolidation

Your vendors can give you consolidations of their bills, but how do you get a single view of all the vendors?  How do you put the competitors side by side for comparison?

FACtt brings all the telecom expenses together in a single database.  Using FACtt Query you can view all the services, regardless of vendor in a single report or query and find the duplications and stagnant services.

Recent mergers and acquisitions?  

Check out all the bills for each location and see all the items that were not on the inventory.

Consolidation is more than just putting the major vendors on one report.

The things you pay for as part of telecommunications go far beyond the phone and switchboard: Data lines, fax lines, lines for home workers, Internet connections, maintenance on equipment, installation charges, cellular phones, long distance, directory advertising, music for calls on hold, service calls, pagers, data trunks, telephone calling cards, collect calls, 1-800 services...  

The list goes on and on.  In the press to supply services, the technology managers have very little opportunity to see all of the services together.  FACtt solves this: a consolidated database is the key to controlling costs and identifying opportunities. 

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Last modified: December 16, 2005